Shape your city,
make a difference
Citimon, an app to improve urban quality of life by solving the small problems that every city faces every day
I 
my city
“Citimon is an innovative active citizenship tool that connects citizens to public administrations, allowing direct and real-time communication.”
Report
Send real-time reports with photos and geolocation
Monitor
Track the status of your reports and those in your area
Communicate
You can exchange messages with your Municipality
Easy to use
The app has an intuitive and user-friendly interface
What can I report?
You can report potholes, damaged signs, graffiti, and other similar situations that are often not immediately discovered by the municipal administration. With your help, these issues can be resolved more quickly
Finally, you can become an active part of your community
Take a photo and describe the problem
Once you submit your report, your Municipality will verify it, and if approved, you can follow the work to resolve it, receiving updates until its completion
Check on the map
Communicate with the Municipality
We carefully maintain our city
Municipal administration staff can effectively manage reports through a control panel that allows them to sort, filter, involve individual colleagues or offices in resolution, and initiate public conversations with the citizen who submitted the report
Overview
A real-time overview of all active reports
Coordination
Centralized management of activities among various municipal offices for faster response
Communication
Direct and transparent chat with citizens and the dedicated team of the Municipality
Reports
Data collection, statistics, and historical archiving of received reports
Do you represent a Municipality?
Frequently Asked Questions
Citizens can download the free app for iOS or Android, register, and if their Municipality is present on Citimon, immediately start sending geolocated reports with photos and descriptions. They can then follow the status of their reports and communicate directly with the administration.
Unfortunately, Citimon needs the municipal counterpart to receive and coordinate interventions. So if your Municipality is not on Citimon, your only option is to write to them and let them know about this opportunity to make interventions timely and transparent in their execution.
Citizens can see their own reports and those made public by the municipality. Municipal operators have access to all reports and can manage their visibility.
We use artificial intelligence to identify potentially inappropriate content, which is then flagged to municipal operators for review.
Yes, it's possible to use a nickname for public reports, but the user's complete information remains visible to the administration to ensure accountability.
Municipal operators can close duplicate reports, indicating the reason. The user who opened the duplicate report will be informed.
Any Municipal Administration can request to activate its account with Citimon, even the smallest ones as its annual cost is calculated based on the number of inhabitants. Contact us to schedule a meeting."
The intelligent solution for active citizenship and efficient urban management.
Do you represent a Municipality?
